Job Details:     Florida   Automotive Jobs

Job Title: Service Advisor

Company: Honda of Fort Myers, Florida

Company Website: www.hondaoffortmyers.com

Location: Fort Myers, Lee County, 33912

Job Number: Service-Advisor-FL

Salary: Base Pay: N/A

Employee Type: Full Time

Hours per week:

Benefits:

Ad ID: Service-Advisor-FL

Contact:  Tom Kane - [ 239-433-8333 / ]

JOB DESCRIPTION:   Service Advisor Company: Honda of Fort Myers, Florida Service Advisor Purpose: The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Service Advisor Duties and Responsibilities: - Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. - Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". - Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. - Test-drive the vehicle or refer to the test technician as necessary. - Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. - Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus. - Maintains a dealership-prescribed standard for “hours per customer repair order written.” - Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. - Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor Contact: Tom Kane Phone: 239-433-8333 Location: Fort Myers Base Pay: N/A

Required Experience: Requirements OUR BUSINESS IS EXPLODING, OUR SERVICE DRIVES ARE BUSY AND WE ARE IN NEED OF A TOP PERFORMING SERVICE ADVISOR/ASST SERVICE MANAGER IN BOTH OF OUR HIGH VOLUME STORES (HONDA, VOLKSWAGON, and MERCEDES BENZ). We offer an outstanding pay plan, great benefits, and a 5-day work week. Our Dealerships offer a family oriented atmosphere where you'll always be treated with respect. Service Advisor Qualifications: * High school diploma or the equivalent. * Ability to read and comprehend instructions and information. * Two years of experience in a dealership position. * General knowledge of vehicle mechanical operations. * ASE certification preferred. * Sales experience preferred. * Professional personal appearance. * Excellent oral and written communication skills. * All applicants must be authorized to work in the USA * All applicants must perform duties and responsibilities in a safe manner * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, * MVR, drug test, credit report, and valid driver license

Date Posted: 11:22 AM Jan 30, 2007